In an effort to always improve myself and the work that I do, I read 7 Measures of Success -- a book about applying the Good to Great principle of Jim Collins to association management.
7 Measures of Success: What Remarkable Associations Do That Others Don't follows the matched-pair research techniques used in the Jim Collin's book Good to Great and applies this methodology to associations.
Over several years, a team of association professionals undertook extensive research and on site visits examining the differences between the study group and comparison associations.
With Jim Collin's mentorship, they defined seven key elements that characterize the most successful associations.
These measures are: a customer service culture, alignment of products and services with mission, data-driven strategies, dialogue and engagement, CEO as a broker of ideas, organizational adaptability, and alliance building.
The book is a quick read, but should be foundational for all interested in association management.
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